Privacy Policy
Last updated: October 21, 2025Â
Welcome to Dr. Bonny J. Forrest’s website (drbonnyforrest.com). By accessing or using this site, you agree to the following Privacy Policy. Please read it carefully.
Confidentiality & Privacy
We are committed to protecting your privacy and ensuring confidentiality in all coaching, consulting, and digital services.
Coaching & Consulting Confidentiality:Â
Sessions are confidential unless disclosure is required by law (e.g., imminent harm or court order).
Screening Tools & Chatbot Privacy:Â
- Â The chatbot and screening tools are informational only. They do not constitute a diagnosis, treatment plan, or crisis service.
- Â No professional-client, doctor-patient, or attorney-client relationship is created by their use.
- Â Information entered into the chatbot is not stored or retained for long term use unless it is de-identified. Please note: certain technical metadata (e.g., temporary logs by hosting providers) may be automatically generated and deleted within a short period.
- Â Users requiring personalized mental health care should consult a licensed professional.
Privacy Policy
Data Collection:
We may collect:
- Â Name and email address (e.g., contact forms, scheduling)
- Â Non-identifiable usage data (e.g., browsing behavior)
- Â Voluntarily submitted information (e.g., intake forms)
Cookies & Analytics:
We use cookies and third-party tools (e.g., Google Analytics) to improve user experience. You can disable cookies in your browser settings.
Data Use & Sharing:
We use your data to:
- Â Respond to inquiries and schedule services
- Â Improve site content and performance
- Â Provide service-related updates
We do not sell personal information. Data may be shared with trusted third-party providers (e.g., scheduling software, payment processors) solely to deliver services.
Data Security & Retention:
We use encryption and access controls to protect your data. We retain user data only as long as needed for service delivery or legal compliance. Personal data is retained no longer than 1 year after services conclude unless longer retention is required by law.
Information you enter into the chatbot is not stored or retained by Dr. Forrest. However, if any temporary storage, logs, or metadata are generated by third-party providers (for example, Voiceflow, hosting platforms, or analytics tools), such data will be disclosed to you in this Privacy Policy. These technical records are typically transient, used only to maintain functionality or security, and are deleted within a short period.
De-Identified data may be stored and used in the aggregate for research purposes. Identifiable personal information will never be used for research purposes.
User Rights:
You may: International users should note that personal data may be transferred to and processed in the United States or other jurisdictions where service providers are located.
- Â Request access to or deletion of your personal data
- Â Correct inaccuracies
- Â Withdraw consent to communications
To exercise these rights, email us at [email protected].
Children’s Privacy: This website and its services are not directed to individuals under the age of 18. We do not knowingly collect information from children under 13 (or under 16 where applicable by law
